Refund Policy
Refund will be given on Damage Products Only. Complaints, if any, should be raised within 24 hours after receiving the products via email at connect@aabaranam.com or through WhatsApp at +919940595658, along with supporting photos/videos.
If you receive any incomplete or damaged products, such as missing earrings or incomplete sets, we kindly request that you provide a proper unboxing video as part of your complaint. This will help us expedite the resolution process. Please note that complaints without a proper unboxing video will not be accepted.
Note:
Exchange & Return are not available for international orders.
Cancellation Policy
There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional information or verification(s) before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order.
If your order is cancelled after your credit/debit card has been charged, the said amount will be reverted back to your card account.
We will seek authorization on your card for the aggregate amount of the order placed by you; however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges, taxes, and levies, etc.
Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured/charged. If, however, the same is charged to your card/bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner.
aabaranam.com reserves the right to capture/charge your card to the full or partially authorized amount for the concerned order.